Privacy Policy

1. Who we are

This website, guideagadir.com, is operated by your local guide, an independent licensed tourist guide based in Agadir, Morocco. I am responsible for the personal information described in this policy.

If you have any questions about this policy or how your data is handled, you can reach me at [email protected] or on WhatsApp.

2. Information I collect

I only collect what I need to answer you and arrange your tour:

• Contact details you provide - name, email address, preferred language, and the content of your message via the contact form, WhatsApp or Telegram.
• Trip details you share - travel dates, group size and the experiences you are interested in.
• Technical data collected automatically - IP address, device and browser type, and pages visited, where you have consented to analytics cookies.

I do not knowingly collect data from children, and I do not collect special-category data.

3. How I use your information

Your information is used to:

• respond to your enquiry and plan, confirm and deliver your tour;
• keep in touch about your booking before, during and after the trip;
• improve the website and understand which content is helpful, only with your consent;
• meet any legal or accounting obligations.

I will never sell your data or send you marketing you did not ask for.

4. Legal basis for processing

Where the GDPR applies, I rely on the following legal bases:

• Consent - when you contact me or accept analytics cookies.
• Performance of a contract - to arrange and deliver the tour you book.
• Legal obligation - to keep records required by law.
• Legitimate interests - to operate and secure the website.

5. Sharing & third parties

I keep your data to myself wherever possible. A limited number of trusted service providers may process data on my behalf, for example:

• messaging platforms such as WhatsApp or Telegram when you choose to contact me there;
• my website host and form or email provider;
• analytics providers, where you have given consent.

These providers act only for the purposes described here.

6. Cookies & analytics

The site uses a small number of cookies. Strictly necessary cookies are always on; analytics and any other non-essential cookies load only after you consent via the cookie banner. You can change your choice at any time.

Full details will be set out in the dedicated Cookie Policy.

7. How long I keep your data

I keep enquiry and booking information only as long as needed to provide the service and to meet legal or accounting requirements, after which it is securely deleted. Analytics data is retained for a limited period in line with the analytics provider's settings.

8. Your rights

Subject to applicable law, you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact me at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. Changes & contact

I may update this policy from time to time; the last updated date above reflects the latest version. For any privacy question, the fastest way to reach me is on WhatsApp, or by email at [email protected].